The Hidden Secrets to Dialogue and her strange cousins:. Part 2

The Tall Cousin: Telling

In the staff meeting, someone comes up with an idea for the service next month. conversation starts... It's an opportunity for dialogue. Some will observe (see part 1), others will engage the conversation in their quest for dialogue by telling everyone what they think. In fact, Telling is a pretty common phenomenon within some church staffs. It's the time when the usual suspects tell everyone what they think they need to hear. You know you are a Teller, you often think of something to say while someone else is talking and you get frustrated because they keep talking and you are forced to remember your new idea.

Telling is the Tall cousin. It is highly supportive response to engaging, but ranks low when it comes to exploring the ideas of others.

Telling manifests itself in three ways:
1. Asserting - "Here's what I have to say, and here's why I say it!"

2. Explaining - " Here's how the world works and why I can see it so clearly."

3. Dictating - "Here's what I have to say, and nevermind why."

Asserting, Explaining and Dictating are all one way communcation.

Chances are you fall into this. And your staff team.

The secret here is that even though you might feel like you are in dialogue, you really aren't, because you are busy telling everyone what you think, or thinking of the next thing you want to say. A group of tellers often miscommunicate and rarely ever really understand what the other folks are saying. This leads to distrust, alienation and isolation.

If you are on staff with a Teller, there are ways to subvert this pattern, but it takes a lot of patience and discipline.

Part 4 will tell you how, so be patient, we'll get there soon enough.

Tomorrow: Part 3 - The cousin with big ears.